A 1–hour Inquiry Resolution Warranty
Each ticket that you submit to the technical help Dept will be responded to in up to 1 hour. The standard problems shall be responded to immediately. Nonetheless, if the help question you have sent calls for some help from an experienced administrator, we’ll send the ticket to him and will notify you about the hold–off.
Expert Customer Assistance Service
We give you round the clock client assistance through a ultra–fast ticket platform built into your Control Panel. You could write to us anytime about any of the applications that come installed in advance on your virtual server, which include the chosen Linux OS version, the server administration panel and our in–house created Website Control Panel.
A Descriptive Help Section
Each part of the Website Control Panel that is provided for free with your VPS includes a built–in article base. You’ll see an assortment of extensive how–to articles and reviews and a variety of step by step video training materials that show all the essential website managing duties. You can start using them by pressing the Help or Video keys in the right corner of each Control Panel section.