1 hour ticket response
We are devoted to supplying a rapid and accurate reply to every customer support ticket submitted by a client. Our competent support engineers will examine your inquiry and will think of the best solution. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, the average support ticket response time has proven to be 20 minutes.
A Premium–Quality Customer Service
We have a team of web hosting support professionals who are eager to respond to all your queries whenever you are in need of assistance. The vast majority of our customer service technicians have lots of years of experience in the shared hosting plans business, so you can constantly depend on rapid and adequate answers to your problems.
A User–Friendly Help Section
To help you get a quick tip on how to use a particular service, we have integrated a really intuitive Help section in your Website Control Panel. You can browse through an enormous collection of web hosting account administration articles and website administration articles, refer to the F.A.Q. repository or check out our educational video tutorials.