Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help section integrated into our Website Control Panel offers a selection of help articles and commonly asked questions. Aimed toward fixing any common issue that you could possibly stumble upon, they are written by our support team of skilled techs.

  • Top quality support service

  • Educational Video Clips

  • If you prefer to see how an action is achieved or how an issue is resolved, instead of just reading about it, then examine our selection of instructional video tutorials. They address lots of different issues and will help you quickly learn how to work with the Website Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • We back up our semi–dedicated servers with a round–the–clock client care service and a 60–minute response time guarantee. Our proficient technical support engineers will be online day and night to respond to your queries and to settle any problem that you may run into. Simply open a tech support ticket from the Help Center and we will reply momentarily.