Many individuals who start using their 1st web hosting account, or change companies, often have queries in regards to how specific things are executed or experience complications when setting up different things, including e-mails, site settings, etc. That is why, a lot of web hosting providers have compiled documentation with the most popular questions and issues so as to help their customers receive info quickly and seamlessly. As a result, the customer support team can spend more time on real problems that some customers may be facing, because the solution for the smaller things will be available online and customers will be able to easily handle them without contacting the help desk support staff. Having thorough documentation is really important, particularly for new users with zero practical experience, because the hosting service entails a lot of features and lots of people can get bewildered about what to do. A good information repository can both help you execute the operations that you need and discover how the web hosting service functions in general.

Extensive Online Documentation in Shared Hosting

If you get a shared hosting plan from us, you’ll be able to access our extensive online help documentation where you will see information about pretty much everything associated with our web hosting plans. The topics cover anything from how to set up an e-mail account on your phone, to how to do various things using an .htaccess config file. The articles are written in an easy-to-comprehend way and offer in-depth guidelines on how to perform a certain task within your Hepsia hosting Control Panel. You can also find information that’s not directly connected with Hepsia, for instance one that concerns web-based applications on your personal computer. The full list of articles will be available in the Control Panel’s Help section, but the ones that are relevant to a given Control Panel section can be accessed on the spot. Since we have encompassed as many topics as possible, you will be able to discover de facto everything about your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated hosting plans come with extensive online help documentation where you will find information on all the functions that our custom Hepsia hosting Control Panel comes with, plus solutions to different questions and predicaments that you could bump into. All user guides feature step-by-step explanations, which means that you will not need to worry about skipping something in case you intend to export a MySQL database, for example. The troubleshooting articles encompass a number of potential reasons for certain problems and the solution for each of them, so if you’re not able to send email messages even though you have the right SMTP server settings, for example, you can swiftly see what the reason for this may be and recover the issue with a few clicks in your email client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find relevant articles in each section. In case you desire to browse all help articles, click on the Help link, which is located in the upper right-hand corner of the screen.